*, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }

:root {
  --teal: #6ee7c9;
  --teal-dark: #3dc9a8;
  --teal-dim: rgba(110,231,201,0.1);
  --teal-border: rgba(110,231,201,0.25);

  --bg: #f5f6fa;
  --bg2: #ffffff;
  --sidebar-bg: #0f1117;
  --sidebar-text: rgba(255,255,255,0.65);

  --text: #111827;
  --text-muted: #6b7280;
  --border: #e5e7eb;
  --shadow: 0 1px 3px rgba(0,0,0,0.08), 0 1px 2px rgba(0,0,0,0.04);
  --shadow-md: 0 4px 12px rgba(0,0,0,0.08);

  --bronze: #cd7f32;
  --silver: #9ca3af;
  --gold: #f59e0b;
  --platinum: #8b5cf6;

  --success: #10b981;
  --warning: #f59e0b;
  --danger: #ef4444;
  --info: #3b82f6;
}

[data-theme="dark"] {
  --bg: #0f1117;
  --bg2: #1a1d27;
  --text: #f2f4fb;
  --text-muted: #9096a8;
  --border: rgba(255,255,255,0.08);
  --shadow: 0 1px 3px rgba(0,0,0,0.3);
  --shadow-md: 0 4px 12px rgba(0,0,0,0.3);
}

body {
  font-family: 'Vazirmatn', 'Inter', sans-serif;
  background: var(--bg);
  color: var(--text);
  display: flex;
  min-height: 100vh;
  transition: background .3s, color .3s;
}
a { color: inherit; text-decoration: none; }

/* ── SIDEBAR ── */
.sidebar {
  width: 64px;
  min-height: calc(100vh - 32px);
  background: var(--sidebar-bg);
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 16px;
  right: 16px;
  z-index: 100;
  border-radius: 20px;
  border: 1px solid rgba(255,255,255,0.07);
  box-shadow: 0 8px 32px rgba(0,0,0,0.3);
  overflow: hidden;
  transition: width .3s cubic-bezier(.4,0,.2,1);
}
@media (hover: hover) and (min-width: 769px) {
  .sidebar:hover { width: 240px; }
  .sidebar:hover .sidebar-logo-text { opacity: 1; }
  .sidebar:hover .sidebar-section-label { height: 20px; opacity: 1; margin-bottom: 4px; }
  .sidebar:hover .nav-item { width: 216px; }
  .sidebar:hover .nav-item span { opacity: 1; }
  .sidebar:hover .nav-badge { opacity: 1; }
  .sidebar:hover .user-info { opacity: 1; }
}

.sidebar-logo {
  height: 60px; min-height: 60px; width: 240px;
  display: flex; align-items: center; padding: 0 12px; gap: 10px;
  border-bottom: 1px solid rgba(255,255,255,0.06);
}
.sidebar-logo svg { flex-shrink: 0; }
.sidebar-logo-text { opacity: 0; transition: opacity .2s; color: #fff; font-weight: 700; white-space: nowrap; }

.sidebar-section { padding: 12px 12px 4px; width: 240px; }
.sidebar-section-label {
  font-size: 10px; font-weight: 600; color: rgba(255,255,255,0.3);
  letter-spacing: 1.5px; text-transform: uppercase;
  height: 0; overflow: hidden; opacity: 0; margin-bottom: 0; white-space: nowrap; padding: 0 4px;
  transition: height .3s, opacity .2s, margin-bottom .3s;
}

.nav-item {
  display: flex; align-items: center; gap: 10px; padding: 0 11px;
  width: 40px; height: 40px; border-radius: 10px;
  color: var(--sidebar-text); font-size: 13px; font-weight: 500; cursor: pointer;
  transition: background .2s, color .2s, width .3s;
  margin-bottom: 2px; overflow: hidden; white-space: nowrap;
}
.nav-item:hover { background: rgba(255,255,255,0.06); color: #fff; }
.nav-item.active { background: var(--teal-dim); color: var(--teal); border: 1px solid var(--teal-border); }
.nav-item svg { width: 18px; height: 18px; flex-shrink: 0; min-width: 18px; }
.nav-item span { opacity: 0; transition: opacity .2s; white-space: nowrap; }

.nav-badge {
  background: var(--teal); color: #03201a; font-size: 10px; font-weight: 700;
  padding: 2px 6px; border-radius: 999px; margin-right: auto; opacity: 0;
  transition: opacity .2s; white-space: nowrap; font-family: 'Inter', sans-serif;
}

.sidebar-footer {
  margin-top: auto; padding: 10px 12px; border-top: 1px solid rgba(255,255,255,0.06);
  display: flex; flex-direction: column; gap: 4px; width: 240px;
}
.theme-toggle {
  width: 40px; height: 40px; border-radius: 10px; border: 1px solid rgba(255,255,255,0.1);
  background: rgba(255,255,255,0.05); display: flex; align-items: center; justify-content: center;
  cursor: pointer; color: var(--sidebar-text); transition: color .2s, border-color .2s; flex-shrink: 0;
}
.theme-toggle:hover { color: var(--teal); border-color: var(--teal-border); }
.user-card { display: flex; align-items: center; gap: 10px; padding: 6px 4px; border-radius: 10px; overflow: hidden; width: 216px; }
.user-avatar {
  width: 32px; height: 32px; min-width: 32px; border-radius: 8px;
  background: linear-gradient(135deg, var(--teal), #3dc9a8);
  display: flex; align-items: center; justify-content: center; font-size: 12px; font-weight: 700; color: #03201a;
}
.user-info { overflow: hidden; opacity: 0; transition: opacity .2s; white-space: nowrap; }
.user-name { font-size: 13px; font-weight: 600; color: #fff; }
.user-role { font-size: 11px; color: var(--sidebar-text); }
.logout-form { width: 100%; }
.logout-btn {
  display: flex; align-items: center; gap: 10px; width: 100%; padding: 0 11px; height: 36px;
  border-radius: 10px; color: var(--sidebar-text); background: none; border: none; cursor: pointer;
  font-family: inherit; font-size: 13px; text-align: right;
}
.logout-btn:hover { background: rgba(239,68,68,0.1); color: #f87171; }

/* ── MAIN ── */
.main { margin-right: 96px; flex: 1; display: flex; flex-direction: column; min-height: 100vh; }

/* ── TOPBAR ── */
.topbar {
  background: var(--bg2); border-bottom: 1px solid var(--border); padding: 0 28px; height: 60px;
  display: flex; align-items: center; gap: 16px; position: sticky; top: 0; z-index: 50;
  box-shadow: var(--shadow); width: 100%;
}
.topbar-title { font-size: 16px; font-weight: 700; color: var(--text); }
.topbar-sub { font-size: 12px; color: var(--text-muted); margin-top: 1px; }
.topbar-spacer { flex: 1; }

.search-box {
  display: flex; align-items: center; gap: 8px; background: var(--bg); border: 1px solid var(--border);
  border-radius: 10px; padding: 8px 14px; width: 220px; transition: border-color .2s;
}
.search-box:focus-within { border-color: var(--teal); }
.search-box input { border: none; background: transparent; font-family: inherit; font-size: 13px; color: var(--text); outline: none; width: 100%; }
.search-box input::placeholder { color: var(--text-muted); }

.btn {
  display: inline-flex; align-items: center; gap: 7px; padding: 9px 18px; border-radius: 10px;
  font-family: inherit; font-size: 13px; font-weight: 600; cursor: pointer; border: none; transition: all .2s;
}
.btn-primary { background: var(--teal); color: #03201a; }
.btn-primary:hover { background: var(--teal-dark); transform: translateY(-1px); }
.btn-ghost { background: var(--bg); border: 1px solid var(--border); color: var(--text); }
.btn-ghost:hover { border-color: var(--teal); color: var(--teal); }
.btn-danger { background: rgba(239,68,68,0.1); color: var(--danger); border: 1px solid rgba(239,68,68,0.25); }
.btn-danger:hover { background: var(--danger); color: #fff; }
.btn-sm { padding: 5px 10px; font-size: 11px; }
.btn:disabled { opacity: .5; cursor: not-allowed; transform: none; }

/* ── CONTENT ── */
.content { padding: 28px; flex: 1; }

/* ── STATS ── */
.stats-row { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 24px; }
.stat-card { background: var(--bg2); border: 1px solid var(--border); border-radius: 16px; padding: 20px; box-shadow: var(--shadow); transition: transform .2s, box-shadow .2s; }
.stat-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); }
.stat-card-top { display: flex; align-items: center; justify-content: space-between; margin-bottom: 14px; }
.stat-label { font-size: 12px; color: var(--text-muted); font-weight: 500; }
.stat-icon { width: 36px; height: 36px; border-radius: 10px; display: flex; align-items: center; justify-content: center; }
.stat-value { font-size: 28px; font-weight: 800; color: var(--text); font-family: 'Inter', sans-serif; }
.stat-change { font-size: 11px; margin-top: 4px; display: flex; align-items: center; gap: 3px; color: var(--text-muted); }
.stat-change.up { color: var(--success); }
.stat-change.down { color: var(--danger); }

/* ── LAYOUT ── */
.two-col { display: grid; grid-template-columns: 1fr 360px; gap: 20px; }
.two-col-reverse { display: grid; grid-template-columns: 360px 1fr; gap: 20px; }

/* ── CARD / TABLE ── */
.card { background: var(--bg2); border: 1px solid var(--border); border-radius: 16px; box-shadow: var(--shadow); overflow: hidden; margin-bottom: 20px; }
.card-header { padding: 18px 20px; border-bottom: 1px solid var(--border); display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.card-title { font-size: 14px; font-weight: 700; color: var(--text); }
.card-sub { font-size: 12px; color: var(--text-muted); margin-top: 2px; }
.card-header-actions { margin-right: auto; display: flex; gap: 8px; flex-wrap: wrap; }
.card-body { padding: 20px; }
.card-empty { padding: 40px 20px; text-align: center; color: var(--text-muted); font-size: 13px; }

table { width: 100%; border-collapse: collapse; }
.table-scroll { overflow-x: auto; }
th { padding: 11px 20px; text-align: right; font-size: 11px; font-weight: 600; color: var(--text-muted); background: var(--bg); border-bottom: 1px solid var(--border); letter-spacing: 0.3px; white-space: nowrap; }
td { padding: 14px 20px; font-size: 13px; color: var(--text); border-bottom: 1px solid var(--border); vertical-align: middle; }
tr:last-child td { border-bottom: none; }
tr:hover td { background: var(--bg); }

.customer-info { display: flex; align-items: center; gap: 10px; }
.customer-avatar { width: 34px; height: 34px; border-radius: 10px; display: flex; align-items: center; justify-content: center; font-size: 13px; font-weight: 700; flex-shrink: 0; background: var(--teal-dim); color: var(--teal); }
.customer-name { font-size: 13px; font-weight: 600; color: var(--text); }
.customer-name a:hover { color: var(--teal); }
.customer-biz { font-size: 11px; color: var(--text-muted); margin-top: 1px; }

/* ── BADGES ── */
.level { display: inline-flex; align-items: center; gap: 5px; padding: 4px 10px; border-radius: 999px; font-size: 11px; font-weight: 700; white-space: nowrap; }
.level-bronze { background: rgba(205,127,50,0.1); color: var(--bronze); border: 1px solid rgba(205,127,50,0.2); }
.level-silver { background: rgba(156,163,175,0.1); color: var(--silver); border: 1px solid rgba(156,163,175,0.2); }
.level-gold { background: rgba(245,158,11,0.1); color: var(--gold); border: 1px solid rgba(245,158,11,0.2); }
.level-platinum { background: rgba(139,92,246,0.1); color: var(--platinum); border: 1px solid rgba(139,92,246,0.2); }

.status { display: inline-flex; align-items: center; gap: 5px; padding: 4px 10px; border-radius: 999px; font-size: 11px; font-weight: 600; white-space: nowrap; }
.status::before { content: ''; width: 6px; height: 6px; border-radius: 50%; }
.status-new { background: rgba(59,130,246,0.1); color: var(--info); }
.status-new::before { background: var(--info); }
.status-negotiating, .status-assigned { background: rgba(245,158,11,0.1); color: var(--warning); }
.status-negotiating::before, .status-assigned::before { background: var(--warning); }
.status-won { background: rgba(16,185,129,0.1); color: var(--success); }
.status-won::before { background: var(--success); }
.status-lost, .status-missed { background: rgba(239,68,68,0.1); color: var(--danger); }
.status-lost::before, .status-missed::before { background: var(--danger); }
.status-queued { background: rgba(107,114,128,0.12); color: var(--text-muted); }
.status-queued::before { background: var(--text-muted); }

.priority { padding: 3px 8px; border-radius: 6px; font-size: 11px; font-weight: 600; white-space: nowrap; }
.priority-low { background: var(--teal-dim); color: var(--teal); }
.priority-medium { background: rgba(245,158,11,0.1); color: var(--warning); }
.priority-urgent { background: rgba(239,68,68,0.1); color: var(--danger); }

.action-btn { width: 30px; height: 30px; border-radius: 8px; border: 1px solid var(--border); background: transparent; display: inline-flex; align-items: center; justify-content: center; cursor: pointer; color: var(--text-muted); transition: all .2s; }
.action-btn:hover { border-color: var(--teal); color: var(--teal); background: var(--teal-dim); }

/* ── SIDE CARD ── */
.side-card { background: var(--bg2); border: 1px solid var(--border); border-radius: 16px; box-shadow: var(--shadow); overflow: hidden; margin-bottom: 16px; }
.side-card-header { padding: 16px 18px; border-bottom: 1px solid var(--border); }
.side-card-body { padding: 16px 18px; }

.followup-item { display: flex; gap: 12px; padding: 12px 0; border-bottom: 1px solid var(--border); align-items: flex-start; }
.followup-item:last-child { border-bottom: none; padding-bottom: 0; }
.followup-dot { width: 8px; height: 8px; border-radius: 50%; margin-top: 5px; flex-shrink: 0; }
.followup-name { font-size: 13px; font-weight: 600; color: var(--text); }
.followup-note { font-size: 11px; color: var(--text-muted); margin-top: 3px; }
.followup-time { font-size: 11px; color: var(--text-muted); margin-right: auto; white-space: nowrap; }

.level-dist { display: flex; flex-direction: column; gap: 10px; }
.level-row { display: flex; align-items: center; gap: 10px; }
.level-row-label { font-size: 12px; font-weight: 600; width: 60px; text-align: right; white-space: nowrap; }
.level-bar-bg { flex: 1; height: 6px; background: var(--border); border-radius: 999px; overflow: hidden; }
.level-bar-fill { height: 100%; border-radius: 999px; }
.level-row-count { font-size: 12px; color: var(--text-muted); width: 24px; text-align: left; font-family: 'Inter', sans-serif; }

/* ── TABS (real links) ── */
.tabs { display: flex; gap: 4px; background: var(--bg); border: 1px solid var(--border); border-radius: 10px; padding: 4px; }
.tab { padding: 6px 14px; border-radius: 7px; font-size: 12px; font-weight: 600; cursor: pointer; color: var(--text-muted); transition: all .2s; }
.tab.active { background: var(--bg2); color: var(--teal); box-shadow: var(--shadow); }

/* ── FORMS ── */
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.form-field { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
.form-field.full { grid-column: 1 / -1; }
.form-field label { font-size: 12px; font-weight: 600; color: var(--text-muted); }
.form-field input, .form-field select, .form-field textarea {
  padding: 10px 12px; border: 1px solid var(--border); border-radius: 10px; background: var(--bg);
  color: var(--text); font-family: inherit; font-size: 13px; outline: none; width: 100%; transition: border-color .2s;
}
.form-field input:focus, .form-field select:focus, .form-field textarea:focus { border-color: var(--teal); }
.form-check { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--text); }
.form-errors { color: var(--danger); font-size: 11px; margin-top: 2px; }
.form-actions { display: flex; gap: 10px; margin-top: 10px; }

.messages { list-style: none; padding: 12px 28px 0; }
.messages li { padding: 10px 16px; border-radius: 10px; background: var(--teal-dim); color: var(--teal); border: 1px solid var(--teal-border); font-size: 12px; margin-bottom: 8px; }

.empty-state { color: var(--text-muted); padding: 24px; text-align: center; font-size: 13px; }

/* ── AGENT CARD (callcenter) ── */
.agent-card { padding: 12px; background: var(--bg); border-radius: 12px; border: 1px solid var(--border); margin-bottom: 8px; }
.agent-card-head { display: flex; align-items: center; gap: 10px; margin-bottom: 10px; }
.agent-card-actions { display: flex; gap: 6px; }

/* ── LOGIN ── */
.login-wrap { min-height: 100vh; width: 100%; display: flex; align-items: center; justify-content: center; background: var(--sidebar-bg); }
.login-card { width: 360px; max-width: 90vw; background: var(--bg2); border: 1px solid var(--border); border-radius: 20px; padding: 32px; box-shadow: 0 20px 50px rgba(0,0,0,0.4); }
.login-card .brand { color: var(--teal); font-weight: 700; font-size: 1.3rem; text-align: center; margin-bottom: 24px; }

@media (max-width: 1100px) {
  .two-col, .two-col-reverse { grid-template-columns: 1fr !important; }
  .form-grid { grid-template-columns: 1fr; }
}
@media (max-width: 480px) { .stats-row { grid-template-columns: 1fr 1fr; } }

/* ── MOBILE SIDEBAR -> BOTTOM NAV ── */
@media (max-width: 768px) {
  .sidebar {
    width: auto; height: auto; min-height: unset; top: unset; bottom: 12px; right: 50%; left: unset;
    transform: translateX(50%); flex-direction: row; align-items: center; padding: 6px;
    border: 1px solid rgba(255,255,255,0.1); border-radius: 999px; box-shadow: 0 8px 32px rgba(0,0,0,0.4);
    background: rgba(15,17,23,0.94); gap: 2px;
  }
  .sidebar-logo, .sidebar-section-label, .sidebar-footer, .sidebar-section { display: none; }
  .mobile-nav { display: flex !important; align-items: center; gap: 2px; }
  .mobile-nav-item {
    width: 44px; height: 44px; border-radius: 50%; display: flex; align-items: center; justify-content: center;
    color: rgba(255,255,255,0.55); position: relative;
  }
  .mobile-nav-item.active { color: var(--teal); background: var(--teal-dim); }
  .mobile-nav-item svg { width: 20px; height: 20px; }
  .mobile-badge {
    position: absolute; top: 2px; left: 2px; background: var(--danger); color: #fff; font-size: 9px; font-weight: 700;
    padding: 1px 5px; border-radius: 999px; border: 1.5px solid rgba(15,17,23,0.9); font-family: 'Inter', sans-serif;
  }

  .main { margin-right: 0 !important; margin-bottom: 90px; }
  .topbar { padding: 0 14px; height: auto; min-height: 56px; flex-wrap: wrap; gap: 8px; padding-top: 8px; padding-bottom: 8px; }
  .topbar-title { font-size: 14px; }
  .topbar-sub { font-size: 11px; }
  .search-box { display: none; }
  .topbar-spacer { display: none; }
  .content { padding: 16px; }
  .stats-row { gap: 10px; margin-bottom: 16px; }
  .stat-card { padding: 14px; }
  .stat-value { font-size: 22px; }
  .card-header { padding: 14px 16px; }
  .tabs { display: none; }
  th, td { padding: 10px 12px; font-size: 12px; }
}